eBay Malaysia, Would You Please Buck Up?
The more I discover about eBay Malaysia, the more I am wondering who is behind the marketing intelligence team that powers the world's most popular brand name in internet shopping. I don't mean the one on eBay.com but rather the regional version, specifically Malaysia.
I just discover this splendid error which made it look pretty foolish for an international giant who is trying to penetrate a local market but forgot to do its homework.
Look at the picture below.
Where is Federal Territory? Anyone living in Kuala Lumpur knows it is impossible not to know that Federal Territory should be on this drop down list.
It is a drop down window for region of the applicant's origin. Kuala Lumpur has been left our - or specifically, Federal Territory, within which Kuala Lumpur is in. How can this oversight be left standing in the sign-up? Will anyone notice?
Certainly I wouldn't want to turn this blog into an eBay FAQ. Nah, wouldn't want to waste my time spotting errors on their site. Unless I am paid and which I am not.
So, eBay Malaysia or eBay.com.my, please buck up a bit? You have spent so much on your site upgrading recently. Surely you cannot afford to miss these fine details.
1 comments:
That problem is nothing. Just select Selangor instead. :)
The more serious problem is there don't seem to be any buyers on ebay.com.my; just look at the completed auctions. You could scroll through page after page and see nobody is bidding on anything. 99.9% of the auctions ends with no bids at all. The rest have only 1 or 2 bids.
Not a problem for buyers, but I want to sell stuff. With no buyers ... well, what's the point, even if they've waived practically all the fees.
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